The next-generation client portal

Your IT, from The Bridge.

The Bridge is CAL IT Group’s next-generation client portal. Most IT providers give you a ticket list. We give you the whole picture of your IT, live: tickets, visits, computers, security, renewals, quotes and invoices, all in one place.

• Nothing hiddenRead the notes and see the time our techs put into every ticket.
• No surprisesReplacement budgets, renewals and licenses, planned quarters ahead.
• Security you can seeDevice protection, Microsoft 365 and phishing training in one view.

• BridgeOverview: how your IT is doing
• Setting SailOnboarding: your move to CAL IT Group, step by step
• LifeboatsBackups: what’s protected and when it last ran
• Ship’s LogTickets: open, follow and reply
• Radio LogYour calls to our service desk
• Port CallsOn-site visits, past and coming up
• FleetYour computers and their age
• Engine RoomServers, firewalls, switches and Wi-Fi
• Voyage PlanReplacement budget, by quarter
• LookoutSecurity: what protects you
• ManifestYour licenses and when they renew
• HorizonWarranties and licenses ending
• OrdersNew hires, computers, departures
• Purser’s DeskQuotes to review and approve
• LedgerInvoices and open balance
• Captain’s LogYour monthly report
• CrewThe CAL IT Group team who look after you
• Weather ReportOutages at the outside services your team uses